»»Passengers Security Complaints Against TSA Hit All-time Low
Travelers’ security complaints against the U.S. Transportation Security Administration (TSA) have hit the lowest level ever recorded.

Bloomberg News writes: “Consumer complaints about the TSA last month were down 59 percent from a May 2004 peak. In September, they dipped to 1,418, the lowest since record-keeping began seven years ago, according to data provided by the TSA and the Department of Transportation.”
The source quoted Richard Bloom, director of terrorism, intelligence and security studies at Embry-Riddle Aeronautical University in Arizona,as saying that complaints probably are down because the agency “finally gets” that a targeted, intelligence-based approach is best.
Also Bloomberg says that complaints in the “courtesy” and “screening procedures” categories dropped to 360 last month — as last November, when the TSA introduced more intensive pat-downs, they increased 41 percent from a year earlier.




