»»How To Measure Effectiveness of Business Travel Programs – New Online Tool
American Express Business Travel is making available an interactive scorecard to measure travel program effectiveness. The tool gives companies an opportunity to measure how prepared they are with adjustments made during the recession and in the face of travel demand coming back.
Anyone responsible for oversight or management of travel can use this scorecard available at americanexpress.com/newnormalquiz.
A series of questions are asked related to travel, including demand management strategies, compliance practices, technology implementation, and data integration.
Throughout the experience, users are provided tangible advice and tips from American Express consultants, strategic program managers, and business travel executives. Users will be informed on how they fare in comparison to others who answered similar questions in a survey showing attitudes and actions companies took to scale-back travel and plan for the future, conducted in tandem with the initiative.
The survey findings were released in a new eXpert insights report: “Managing Travel in the New Normal”.
The survey polled 169 respondents across more than 30 industries, who are directly involved in managing corporate travel policies and budgets, with offices in North America, Europe, Asia/Pacific, Central/South America and/or Africa/Middle East. (source)
