»»How To File Travel Complaints About Airline – Dept of Transportation (DOT)
With the “Aviation Consumer Protection and Enforcement” section included in the website of the Dept. of Transportation (DOT), airline passengers will find easier to file a complaint about problems they are experiencing with an airline.
Fliers can use a complaint form to file a complaint about any kind of difficulty they experienced with an airline — lost luggage, damaged bags, problems with refunds etc…
The complaint form, linked from “Aviation Consumer Protection and Enforcement” home page, is at http://airconsumer.dot.gov/escomplaint/es.cfm.
