»»Delays: Only Extraordinary Events Will Save Airlines from Paying Compensations

Airlines can no longer use maintenance issues or other aircraft’s technical problems to withhold payments to customers affected by flight cancellations or delays.

A European Court has recently ruled that carriers must now prove that the problems causing flight cancellation or severe delays were extraordinary events. An example could be the case of terrorist attack or extreme weather conditions.

Airlines were able to not pay compensation to passengers using as an excuse aircraft’s simple technical problems.



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December 28, 2008 - in: Airline  in: Business Travel General  in: Safety and Security

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