Business Travel Tips

American Airlines customers departing on domestic flights from Chicago’s O’Hare International, Los Angeles International (LAX) and John Wayne Orange County (SNA) airports can choose to receive their boarding passes electronically on their mobile phones or PDAs.

If this program will be successful in these trial cities, it could be extended to additional U.S. airports in the coming months.
Customers must have an Internet-enabled mobile device and an active e-mail address.

- How it works
When customers check in for their flight using American’s Web site, AA.com, they select the option to receive their boarding passes on their cell phones or PDAs.

They will get an e-mail with an Internet link to their boarding pass. The mobile boarding pass contains a 2-D barcode that can be scanned at TSA security checkpoints and at American Airlines gates.

At the airport, customers simply scan their cell phone or PDA screen when going through Security (proper identification must be presented) and when boarding, just as they would a traditional paper boarding pass.

Customers wishing to check bags can also use the new option by scanning the boarding pass on their cell phone or PDA screen at American Airlines self-service machines, ticket counters, or curbside check-in facilities.

Customers who check in online and wish to print a paper boarding pass are still able to do so, by selecting either “Print” or “E-mail for Print” when they choose how they would like to receive their boarding pass.
For more information on American Airlines’ mobile boarding passes, visit www.aa.com/mobileboarding.