Business Travel Tips

Transportation Security Administration (TSA) Deputy Administrator, Gale Rossides, testified before members of Congress on TSA’s pay-for-performance compensation system.

Ms. Rossides explained that pay-for- performance system provides incentives to the best performing officers. She says there are two reasons TSA relies on pay for performance.

Security is the first and foremost. Second, it is to instill a culture of high performance and accountability in our workforce. […] How does PASS improve security? PASS rewards the individual performance necessary to achieve TSA’s organizational goals and that increases security.

TSA’s pay-for-performance system is driven by validated data. Its performance metrics are standardized, measurable, observable and almost completely objective. PASS has been adjusted based on feedback from our Officers about what the real job is. (source)